You can cancel your order before the delivery for free and the funds will be refunded to you in the full amount.
If you want to cancel your order after delivery by the courier has begun and before the order is delivered, the funds will be returned to you with the exception of the service charge of 5 euros and the delivery fee (if it's not free).
Full return policy
Benefits for you: place your order instantly, discuss all details with the florist in the chat, and track your order online at every stage. Plus, exclusive offers and bonuses for every order!
We’ll send to your email the photo of your bouquet before the delivery.
We guarantee 100% freshness and If the recipient is not pleased with the bouquet, we’ll replace it with a new bouquet within 24 hours.
We’ll specify delivery time and address with the recipient and keep the delivery details in secret.
Our delivery service always makes the delivery in time.
We will notify you about each completed stage of the order via SMS and e-mail.
Share this beautiful moment with the recipient by ordering free delivery photo.
We add a free greeting card to every order to make your gift more personal.
Our operators are always available to help you with the order at any time.
This wonderful present will create a warm and magic atmosphere. Your dear one, while watching at the bouquet, will get the feeling of a fairy-tale and magic. It is so pleasant to get such a magic present!
